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S-6.2 - Act respecting pre-hospital emergency services
Section 24
Disposition versions
24. A health communication centre shall establish with each of the authorities responsible for the 9-1-1 centres operating in the territory it serves a protocol for the transfer of the 9-1-1 calls to the health communication centre for the purpose of standardizing procedures and ensuring service quality.
Such a protocol must be consistent with the standards of uniformity and call processing determined by Santé Québec or the Minister, as applicable, and must be approved by Santé Québec or the Minister, as applicable.
24. A health communication centre shall establish with each of the authorities responsible for the 9-1-1 centres operating in the territory it serves a protocol for the transfer of the 9-1-1 calls to the health communication centre for the purpose of standardizing procedures and ensuring service quality.
Such a protocol must be consistent with the standards of uniformity and call processing determined by the Minister and must be approved by the Minister.
